+49 2823 - 9313-0 info@eaf-gmbh.de

Fulfillment / E-Fulfillment

Full-service logistics is the keyword!

Perfect logistics is a prerequisite for your corporate success. Only if all logistics processes are perfectly coordinated, can optimal sales success be ensured. Due to our extensive experience, we quickly recognize and understand your individual requirements and respond to them in a targeted manner.

No matter how we receive your order, we will set up interfaces to your systems to handle the complete logistics service for you. We are constantly thinking along with you, ahead and further. We store and manage your goods, maintain inventory, manage order processing, pick, pack and ship your products.

Add-ons such as reprocessing, labelling, repackaging or secondary packaging with your own layout, creation of article sets and returns management round off our service offerings.

We do all of this, of course, based on a lean and cleanly structured cost model.

Our fulfillment/e-Fulfillment services at a glance:

  • Professional and needs-based storage of your products
  • Acceptance of orders
  • Order picking
  • Individual packing
  • Technical services
  • Article master data maintenance

  • Packaging of goods and products

  • Packaging neutralisation
  • Serialization – serial number management according to your requirements
  • Fully automatic shipping labelling

  • Shipping to the end customer

  • Neutral shipping or shipping with your shipping documents & layout

  • Automated shipping confirmation using tracking data

  • Same-day fulfillment

  • Digital document management (delivery note, etc.)

  • Returns management

  • Customer Support Center (also for your clients)
  • Certified disposal
  • Transparent reporting incl. tracking data

  • Customised online shop solution

Our capacities are designed to meet all requirements from small parts to bulky goods packages and pallet storage.

Our logistics center in Goch, Germany, comprimises more than 10,000 sqm of available storage space. If this is still not sufficient, we can flexibly access additional storage space.

The location of the central warehouse on the Lower Rhine enables inexpensive stockpiling and, in connection with the favorable transport connections, fast cross-border transport to the conurbations of the DACH and BENELUX regions.

With more than 25 years of experience and our strong network through several subsidiaries in Europe, we have become an established expert in international shipping. Thanks to our cost-efficient and long-standing cooperation with all leading logistics companies/parcel service providers, you have access to numerous shipping options.

Importance of fulfillment in e-commerce

Customers in e-commerce rely on the fact that they will quickly be supplied with what they ordered on the World Wide Web and without any problems and, if the goods do not meet their requirements, they can return them quickly and easily.

The resulting demands on warehousing and all related processes pose a challenge for online merchants, which requires specialized fulfillment service providers such as eaf.

Our fulfillment offer can be optimally combined with many other services e.g., a connection from your merchandize management system via EDI (electronic data interchange) to the eaf ERP system so that data such as stock levels, orders or even shipping data can be accessed in real time. All this, of course, without media discontinuities enabling you to track the status of your orders at any time.

In addition, we gladly provide you with advice and support for an online store solution. You can benefit from our tailor-made sales platform that also optimally supports the interface connection between your ERP system and ours.

You can rely on a cooperative partnership and constant close communication. Use us as a professional fulfillment partner, use our logistics network.

Your advantages at a glance:

  • Inexpensive storage & high cost transparency
  • Optimization of working capital / capital commitment
  • Fully automated storage processes
  • Absolute process & delivery reliability
  • DIN ISO 9001:2015 certified processes
  • State-of-the-art Microsoft ERP system
  • Extremely fast shipping of your articles
  • Use of numerous shipping options and leading parcel services
  • Shipping within EMEA and worldwide if required
  • Shipping at favorable conditions due to scaling effects
  • Individual connection of numerous add-ons
  • Time savings and efficiency – focus on other business areas

You can focus on your sale; we will do the rest for you!

For a non-binding exchange, please contact us.

> View Fulfillment/E-Fulfillment brochure