Speed pays off
Spare parts can be ordered online at eaf via the internet including real-time access to the entire inventory – on request with a secure, direct connection to our merchandize management system. We ensure an ease-of-use without any incorrect entries as well as a direct check of the inventory and an optimal lead time planning. Of course, you can also place an order directly with your personal eaf contact person via phone, email or fax order.
You can reach us from Monday to Friday from 8.15 a.m. to 5 p.m.:
eaf computer service supplies GmbH
Borsigstr. 8, 47574 Goch (Germany)
Tel.: (+49) 2823 – 9313-0
Fax: (+49) 2823 – 9313-30
Contact form. We are looking forward to your message
If you would like to send us a message or if you would like to request an offer outside our business hours, please complete the following form. To ensure prompt processing, please fill in the fields marked with (*). Thank you very much. Our staff will contact you shortly.
How to get to us. Centrally located and well within reach
EAF Computer Service Supplies GmbH
Responsible for the content:
eaf computer service supplies GmbH
Borsigstraße 8, 47574 Goch (Germany)
Phone: +49 2823 9313-0
Fax: +49 2823 9313-30
Managing Director Herbert Schiffer
Entry in the commercial register: Kleve (Germany)
Register court: Kleve (Germany)
Register number: HRB 1291
Sales tax ID according to §27: DE 120 126 590
Information on professional liability insurance:
Trade association for retail and goods logistics, Mannheim (Germany),
member no. 5316-15119
Responsible for the content according to § 55 (2) RStV:
47574 Goch (Germany)
Conception / Design:
Design and programming:
KRAUSE & SCHWARZ GmbH
The European commission provides a platform for online dispute resolution: http://ec.europa.eu/consumers/odr. Please find our email addresses above in the site notice. We are not willing nor obliged to participate in dispute resolution processes in front of a consumer arbitrary board.
Liability for contents:
According to § 7 (1) of the German Telemedia Act (TMG), as a service provider we are responsible under general law for our own contents on this website. However, according to §§ 8 to 10 of the TMG, we, as a service provider, are not obliged to monitor transmitted or stored information of third-parties or to research circumstances that indicate illegal activities.
Obligations for the removal or blocking of the use of information in accordance with legal regulations remain unaffected. Any liability in this respect is, however, only incurred from the moment that knowledge of the specific breach of law is obtained. As soon as we become aware of corresponding breaches of the law we will remove this content immediately.
Data protection declaration
We are pleased that you visit our website and we thank you for your interest. The protection of your privacy when using our websites is very important to us. Please see the following for further information on on the appropriate handling of your data:
1) Basic information on the appropriate handling of personal data
You can visit our website without providing any personal information. When accessing our website, information is occasionally collected through the respective internet browser and stored in log files, so-called server log files, such as e.g. date and time of the access, name of the accessed site, transmitted data volume and requesting provider. This data cannot be allocated to a specific person and only serves to ensure a trouble-free operation of our website and an improvement of our service offerings. Personal data will only be collected if you voluntarily supply it to us, for example when executing a contract or when opening a customer account. The type of data that are collected can be determined from the respective input forms. You can delete your customer account at any time by sending us a message to the contact options shown below. We store and use the data provided by you for contract processing. After the full processing of the contract or the deletion of your customer account, your data will be blocked with consideration of the compulsory period of record-keeping as per tax and commercial law. However, it will be deleted after the expiry of such periods, unless you have explicitly agreed to a further use of your data or if we have reserved a legally permissible further use of your data that we notify you about accordingly. Personal data are collected during your contact with us (e.g. via contact form or email). The type of data that are collected through a contact form can be seen in the respective input forms. This data is only stored and used for replying to your issue or for getting in touch with you and for the associated technical administration. Your data is deleted after the final processing of your request if you wish and provided that there are statutory storage obligations for the deletion. Furthermore, personal data are collected when you register for our email newsletter. This data is used by us for our own advertising purposes in the form of email newsletters if you have explicitly consented as follows: “Please regularly send me information on your range of products via email. I can unsubscribe from your newsletter at any time”. You can unsubscribe from our newsletter at any time via a special link in the newsletter or by sending us a corresponding message. After you have successfully unsubscribed, your email address will immediately be deleted from our newsletter mailing list. For our own advertisement purposes, we reserve the right to store your first and last name, your postal address – as far as we have received additional information by you within the scope of the contractual relationship – your title, academic degree, your year of birth and your professional, industry or business description in combined lists and to use them for sending you interesting offers and information on our products by post. You can contradict the saving and use of your data for this purpose at any time by sending us a message to the contact options shown below. Newsletters are sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com) to which we forward your data for the purpose of sending you our newsletters. Please note that your data are usually transferred to a server of MailChimp in the USA and stored there. To protect your data in the USA, we have concluded a data processing order with MailChimp based on the standard contractual clauses of the European Commission to allow the transferal of your personal data to MailChimp. In case of interest, you can find this data protection contract under the following link: http://mailchimp.com/legal/forms/data-processing-agreement. Furthermore, MailChimp is certified under the US-EU Data Protection Agreement “Privacy Shield“ and commits themselves to comply to the EU data protection requirements. You can find further details on the US-EU-Privacy-Shield under the following link:
https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. You can contradict the saving and use of your data with future effect at any time. In this case, kindly contact us via the email address in the site notice.
2) Transfer of personal data for order processing
All personal data we collect during contract processing are transferred to the transport company commissioned with the delivery, as far as this is essential for the delivery of the goods.
In order to make visiting our website attractive and to enable specific functions, we use so-called cookies on different pages. This includes small text files that are stored on your end device. Some of the cookies, that we use, will be deleted after the end of each browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner company to recognize your browser the next time you visit our website (persistent cookies). You can configure your browser in a way that you will be informed about the setting of cookies. This way, you are able to decide whether or not to accept single cookies or to accept cookies only in specific cases or to exclude them in general. In case you don’t accept cookies, the functionality of our website may be restricted.
4) Use of Google AdSense
This website uses Google AdSense, a web advertisement service of Google Inc. (“Google”). Google AdSense uses so-called “DoubleClick DART Cookies” (“cookies”) that will be stored on your computer and that enable an analysis of your use of the website. Furthermore, Google AdSense uses so-called “web beacons” (small invisible graphics) for collecting information. They are used to record, collect and evaluate simple actions such as the visitor traffic on the website. The information generated by the cookie and/or web beacon (including your IP address) on your use of this website are usually transferred to a server by Google in the USA and stored there. Google uses the information obtained that way to perform an evaluation of your user behavior with regards to the AdSense advertisements. The IP address transferred by Google AdSense from your browser won’t be combined with other data retrieved by Google. The information collected by Google may be transferred to third parties, where this is legally required and/or as far as third parties process this data on behalf of Google. You can permanently contradict the setting of cookies for ads preferences by preventing them using corresponding settings in your browser software or by downloading and installing the browser plug-in available under the following link:
5) Use of Google AdWords conversion tracking
This website uses the online advertisement program “Google AdWords” and conversion tracking within the scope of Google AdWords. The cookie for conversion tracking is set once a user clicks on the advertisement placed by Google. This includes small text files that are stored on your computer system. These cookies will expire after 30 days and aren’t used for personal identification. If a user visits specific pages of this website and the cookies haven’t expired yet, Google and us are able to recognize that the user has clicked on the advertisement and has been transferred to this page. Every Google AdWords customer receives a different cookie. This way, cookies cannot be tracked via websites of AdWords customers. We use information collected through conversion cookies to create conversion statistics for AdWords customers that have opted-in to conversion tracking. Customers can see the total number of users that have clicked on their advertisement and have been forwarded to a website provided with a conversion tracking tag. However, you won’t receive any information that that personally identifies users. If you don’t want to participate in tracking, you can contradict this use by simply deactivating the cookie of Google conversion tracking via your internet browser under user settings. Thus, you won’t be included in the conversion tracking statistics. Please find further information on the data protection regulations of Google under the following link: http://www.google.de/policies/privacy/
6) Your rights and getting in contact
You have the right to obtain free information on your stored data, if necessary the right of correction, blocking or deletion of this data. Should you have any further questions regarding the collection, processing and use of your personal data, please feel free to contact us. The same applies for information, blocking, deletion and correction requests regarding your personal data as well as for revocations of given consents. Please find the contact address in our site notice.